Return and Refund Policy

Order Cancellation

Physical Products
Orders can be cancelled only before the item has been shipped.
Orders that have already been shipped cannot be cancelled.

Refund Policy

No-Refund Policy
We maintain a strict no-refund policy for all products. However, exceptions may be made in the following cases:
-Product not received
-Product lost in transit
-Wrong product delivered
-Product damaged during shipping

Refund Process (When Applicable)
If a refund is approved, the amount will be credited back to the original payment method within 7–14 business days.

Return Policy

We are committed to ensuring customer satisfaction and stand by the quality of our products. Below is our return and replacement policy.

Eligibility for Return
Returns are accepted only for defective, damaged, or incorrect products received.
The return request must be initiated within 24 hours of receiving the product.

Return & Replacement Process
If your return request is approved, the replacement process will be initiated within 2–3 business days.
Once the replacement is dispatched, it is expected to be delivered within 4–7 business days.

Important Notes
Delivery timelines may be affected by delays from the transport company, adverse weather conditions, or other unforeseen circumstances.
We are not responsible for delays caused by external factors beyond our control.